SigSync

Terms & Conditions

Effective date: July 4, 2026

These Terms & Conditions (“Terms”) are a binding agreement between you and SigSync (“SigSync”, “we”, “us”) governing your use of the SigSync websites, dashboard, APIs and related services (the “Service”). By creating an account or using the Service you accept these Terms on your own behalf and, if you act for a company, on that company’s behalf.

1. The Service

SigSync provides email signature management: signature design and generation, company templates with version history, employee import and directory sync, deployment tooling for Microsoft 365 and Google Workspace, campaign banners and workspace analytics. Features vary by plan as described on our pricing page.

2. Accounts and workspaces

  • You must provide accurate information and keep your credentials secure. You are responsible for activity under your account.
  • Workspace owners and admins control member roles, employee data and integrations for their organization.
  • You must be at least 16 and authorized to bind your organization.

3. Subscriptions, trials and billing

  • Paid plans (Starter, Growth, Business) bill monthly in USD via our payment processor, Dodo Payments.
  • Every plan includes a free trial — 3 days on Starter, 7 days on Growth and Business. The trial begins only once Dodo confirms your payment method; no charge is made before the trial ends, and cancelling during the trial means you owe nothing.
  • Subscriptions renew automatically each period until cancelled. Cancellation stops future renewals; your plan remains active until the end of the paid period.
  • If payment fails, we may mark your subscription past-due and, after reasonable notice, downgrade the workspace. Your data is preserved as described in our Privacy Policy.
  • Plan limits (seats, templates, signatures) are enforced by the software.
  • All charges are final. We do not offer refunds or money-back guarantees except for genuine billing errors — see our Refund Policy.

4. Your content and data

You retain all rights to the data you bring — employee records, logos, photos, templates and generated signatures (“Customer Content”). You grant us a limited license to host and process Customer Content solely to provide the Service. You are responsible for having the right to upload the data you import, including employee personal data.

5. Acceptable use

You agree not to:

  • Use the Service to send spam or unlawful communications, or to impersonate others;
  • Upload malicious code, or content that is unlawful, infringing or deceptive;
  • Probe, scan or test the vulnerability of the Service without written permission;
  • Resell or white-label the Service except as expressly permitted by your plan;
  • Exceed rate limits or circumvent plan enforcement.

6. Third-party services

Integrations with Google Workspace, Microsoft 365 and other third parties are governed by those providers’ terms. We access them only with the permissions you grant and only to provide the features you use. We are not responsible for third-party service changes or outages.

7. Intellectual property

The Service, including its software, templates and branding, is owned by SigSync and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Feedback you send us may be used without restriction.

8. Availability and support

We aim for high availability but the Service is provided “as is” and “as available”. We may modify features with reasonable notice for material changes. Support is provided by email at support@sigsync.app.

9. Disclaimers and liability

To the maximum extent permitted by law: we disclaim all implied warranties, and our total aggregate liability arising out of the Service is limited to the amounts you paid us in the twelve months before the claim. We are not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue or data.

10. Indemnity

You will indemnify us against third-party claims arising from your Customer Content or your breach of these Terms.

11. Termination

You may delete your account at any time. We may suspend or terminate accounts that breach these Terms, with notice where practicable. Sections 4, 7, 9, 10 and 12 survive termination.

12. Governing law

These Terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, without regard to conflict of law rules. If any provision is unenforceable, the rest remains in effect.

13. Changes to these Terms

We may update these Terms; material changes will be notified by email or in-app at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

Contact

SigSync · support@sigsync.app